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Terms and conditions

General sales conditions Little Tibet
This page was last modified on 19/08/2017

Article 1 - Applicability
Article 2 - Conditions
Article 3 - Products
Article 4 - Order
Article 5 - Right of withdrawal
Article 6 - Price
Article 7 - Payment
Article 8 - Conformity and guarantee
Article 9 - Delivery and execution
Article 10 - Force majeure
Article 11 - Intellectual property
Article 12 - Data management
Article 13 - Gift voucher
Article 14 - declaration of liability
Article 15 - Complaints procedure and disputes
Article 16 - Zotte Zondag

Article 1 - Applicability
In these General Terms and Conditions is understood under:
1.1 Seller "Asian Import" - Vandelanotte Bart BE0829.429.677, Little Tibet, Westendestraat 10 - 8670 Koksijde
1.2. Buyer - every natural person or legal entity that makes an order by mail, website, by telephone or in the shop / warehouse.
1.3. Product (s) - The subject of one or more contracts for goods and / or services.

Article 2 - Conditions
2.1. Our general conditions apply to every offer of the seller "Asian Import".
2.2. If in addition to these general terms and conditions also additional special conditions apply (fool Sunday, rental, sale by auction ...), the above also applies to those special conditions.
2.3. Placing an order on the website mail, by telephone or in the store / warehouse. is the explicit acceptance of our general sales conditions that are always available via the website: http://www.asianimport.be/terms

Article 3 - Products
3.1. If an offer has a limited period of validity or is subject to certain conditions, we explicitly mention this in our offer.
3.2 Some goods are made by hand and therefore only pieces. Despite careful checking, there may therefore be slight differences between the photos shown on the website and the delivered goods. There may also be color deviations due to display quality.
3.3. All images; photos, drawings, etc; o.a. data on weights, dimensions, colors, images, etc. on the website and the shop of Asian Import are only approximate, are indicative and can not lead to compensation or dissolution of the order.
3.4. all products purchased during our total sale can not be exchanged.

Article 4 - order
4.1. your order is complete as soon as we have received the payment.
4.2. To purchase a product on our website, add the product to your shopping basket. Afterwards you enter your contact details and invoicing data. Then choose your method of delivery: by post (Bpost, Kiala, ...), pick up Bpack @ bpost, pick up in the store. In the last step you get an overview page, accept our terms and conditions and confirm your payment by pressing the order button with the caption "order with payment obligation" or words with the same meaning. If you have followed these steps, your purchase is final. We will send you a confirmation of your order by mail.

Article 5 - Right of withdrawal - depreciation
The right of withdrawal only applies if you are resident in a country within the European Economic Area
5.1. If you buy goods from us online, you have received the products for 14 days from the right to decide that you do not want to keep the goods. You can then return your order to our address or bring it to our store without giving any reason. Westendestraat 10 - 8670 Koksijde after we have received the completed withdrawal form from you and you meet the conditions for return.
5.2. Within 30 days after acceptance of the return, Asian Import will refund the paid amounts, with the exception of the costs of delivery
5.3. Returned goods may not be used. If you return the goods, this must be done together with the original packaging, withdrawal form and with all delivered accessories and in the original state and taking our instructions into account.
5.4 Some products / services are covered by the exceptions: shipping costs, tickets and reservations for meditations and rituals, incense, CDs, foodstuffs, specially made products, specially ordered items, goods in public sale or sale by auction, products sold in sale, used, soiled, damaged or incomplete items, gift vouchers, etc.
5.5. Because you do not have to pay the cost of the return shipment (which is at the expense of the buyer) at the online portal, we can not refund shipping costs (via the online portal you get a free return label, you do not have to pay anything on delivery in the delivery point).
5.6. All forms and more info can be found at https://www.littletibet.be/retourneren

Article 6 - Price
6.1. The prices mentioned on our website are in euros and include all taxes, VAT, taxes and services unless otherwise stated, excluding shipping costs.
6.2. Shipping costs can be found at: https://www.littletibet.be/verzending
6.3. All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of technical and printing and typographical errors.
6.4. Asian Import reserves the right to change the prices of products offered through our website at any time and to correct incorrectly stated prices.

Article 7 - Payment
7.1. We accept the following payment methods Bancontact / Mister Cash, iDeal, Visa, MasterCard, Maestro, European bank transfer IBAN: BE45001621625889 Swift / BIC: GEBABEBB, cash.
7.2. In order to guarantee secure online payment and the security of your personal data, transaction data is transmitted encrypted with SSL technology over the internet. Online transactions are processed by Mollie BV.

Article 8 - Conformity and guarantee
8.1. Asian Import guarantees that the delivered product meets the agreement and meets the specifications stated in the offer. However, it is human and if we are clearly mistaken, we are not obliged to provide you with a corresponding good or service.
8.2. All goods purchased in the store or warehouse must be checked prior to purchase, no guarantee applies after purchase, nor will these be taken back or exchanged.
8.3. Images are sold without any guarantee, in the condition in which they find themselves at the time of sale, checked, known and approved by the buyer. The buyer accepts all visible and any hidden, invisible defects.

Article 9 - Delivery and execution (only applicable for web-shop orders)
9.1. All goods and services are delivered on the address given by you with your order.
9.2. When an item is in stock, it is offered to the courier in 1 to 5 working days after receipt of the payment.
9.3. Every complaint regarding visible damage to the packaging of the delivered goods must, in order to be taken into account, be formulated in writing on the accompanying documents at the moment of delivery by a courier.
9.4. We can not be held responsible for any consequential damages due to late delivery or non-delivery, damage, loss by the carrier appointed by Asian Import.
9.5. any returns are at the expense of the buyer.
9.6. Since Asian import takes care of shipping the products ordered via the website, the risk of loss of or damage to the products will pass to you as soon as you, or the person designated by you, own the product (s) in your possession. gets.
9.7. The online order you make at Little Tibet is not insured by default.
If you have chosen the option 'insurance', you can submit a claim for damage and / or loss of your order (notification 12h after receipt of your package).
If this is not the case, we can unfortunately not process your claim on behalf of the carrier and you will not be eligible for reimbursement.
9.8. Undelivered packages are sent back to sender, for re-processing, shipping costs will be charged to the customer again. If reimbursed, the shipping cost will not be refunded.

Article 10 - Force majeure
10.1. In case of force majeure we are not obliged to fulfill our obligations. In that case we can either suspend our obligations for the duration of the force majeure or terminate the agreement permanently.
10.2. Force majeure is any circumstance beyond our control and control that prevents the fulfillment of our obligations in whole or in part. This includes, among other things, strikes, fire, business failures, power failures, disruptions in a (telecommunications) network or connection or used communication systems and / or the unavailability of our website at any time, non-delivery or late delivery by suppliers or other third parties engaged.

Article 11 - Intellectual property
11.1. Our website, logos, texts, photos, names are protected by intellectual property rights.
11.2. It is forbidden to make use of and / or to make changes to the intellectual property rights as described in this article. without our prior and express written permission from Asian Import

Article 12 - Data management
12.1. If you place an order at Asian Import, your details will be included in the customer file of Asian Import.
12.2. Asian Import adheres to the law of person registrations and will not provide your information to third parties.
12.3. Asian Import uses a mailing list in some cases. Each mailing contains instructions to remove yourself from this list.

Article 13 - Gift voucher / voucher
13.1. Your gift / credit voucher is valid on the webshop or in the store.
13.2. Your gift voucher is valid until the stated end date (1 year after order date)
13.3. You can only use your gift voucher once
13.4. Any remaining amount will expire
13.5. You can not redeem the coupon for money

Article 14 - declaration of liability
14.1. Asian Import can not be held liable for the incorrect use of our products.
14.2. Asian Import is not liable for any direct or indirect damage that has arisen to the buyer after the delivery, for whatever reason, to the buyer's goods, to the buyer or his family members, to third parties or to third parties.
14.3. All information on this site and store / warehouse was initially manufactured by or obtained from Asian Import. Asian import is not responsible for the erroneous or incomplete data or for any other information that occurs through or through this site. These data are purely informative and in no way binding.
14.4. By accepting the purchase conditions, the user confirms that he has taken note of this non-liability statement.
 
Article 15 - Complaints procedure and disputes
15.1. You contact us via http://www.asianimport.be/contact. We do everything we can to deal with your complaint within 5 working days.
15.2. The online order you make at Asian Import is not insured by default. If you have chosen the 'insurance' option, you can submit a claim for damage and / or loss of your order (notification 12h after receipt of your package). If this is not the case, we can unfortunately not process your claim on behalf of the carrier and you will not be eligible for reimbursement.
15.3. All agreements that we conclude with our customers, irrespective of their place of residence, are exclusively subject to Belgian law and in case of dispute that can not be settled amicably, only the Commercial Court of Kortrijk is competent.

Article 16 - Zotte Zondag
16.1. Zotte Zondag action is only valid for online orders on the stated day between 8 am and 10 pm !! Without any exception
16.2. Products must be paid on the same day before 10 pm via our website without any exceptions.
16.3.If not paid on the same day before 22h your order will automatically be canceled.
16.4. Withdrawals from your online order (which can not be sent by mail) possible from the next business day during our opening hours.

Disclaimer
We pay a lot of attention to the accuracy of information on our website, but we can not exclude that it contains omissions or errors.
The input of information is done manually so that an error can sometimes occur.
Although we find this annoying, we accept no liability for this.

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 Adress
 
 Little Tibet 
 Westendestraat 10     
 8670 Koksijde
 Belgium

 Openinghours 
 Saturday - From 10h - 12h & 14h - 18h
 Sunday - From 10h - 12h & 14h - 18h
 Belgium holiday(s) - From 10h - 12h & 14h - 18h

 Every day in Belgium school vacations - From 10h - 12h & 14h 18h      
 July and august closed on monday and tuesday

Contact 
Mobile : +32 (0) 475 72 50 00 
Mobile : +32 (0) 473 20 04 74

VAT : BE0829.429.677
EROI : BE0829429677



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